Community Association Management Company Benchmarking Survey
The 2022-2023 Community Association Management Company Benchmarking Survey, 
sponsored by Wintrust Community Advantage, assesses financial and operational performance metrics for management companies. This comprehensive study is designed to bring management companies the information they need to identify trends and comparative information their company can use to assist in making crucial business decisions to drive community growth and satisfaction. This survey is a valuable tool for CEOs and senior executives seeking to bench mark their management company against a series of key performance indicators in the community association management industry, including revenue, expenses, and operational trends. This project will provide an interesting snapshot of the field, and enhance our understanding of this growing and dynamic industry. The information in this survey represents complete, accurate, and up-to-date data on community association management companies. The survey offers management companies an exclusive platform to compare their financial and operational data with other companies.
The Community Association Management Benchmarking Survey will be available for purchase as a digital book from CAI Press in early 2023. By purchasing the digital book you will have immediate access to the online content and you will be able to take it with you wherever you go on your phone, computer, or tablet. Management executives who complete the survey will be able to log into the platform anytime to access the data and download customizable reports into Excel and PowerPoint.
To participate in the survey, select the button above and then use the “New user? Click here to sign up” to create a new account. When you click “submit” on the registration page, you will be logged into the system and will see the terms of use and the welcome message. You can click “continue” on the welcome message and will be fully logged in to complete the profile questions. Users that create the management company account will become the administrator and can add, delete, and edit other users to have access to their company account.
The Foundation for Community Association Research works with community association industry experts to formulate the content and structure of the survey. An outside research firm administers the survey and compiles the data. If you have any questions, please feel free to email us at foundation@caionline.org.