Large-Scale Community Benchmarking Survey
The Large-Scale Community Benchmarking Survey, sponsored by Smartwebs, is designed to provide financial and operational performance metrics for large-scale community associations. This comprehensive study is designed to bring large-scale communities the information they need to identify trends and comparative information their community can use to assist in making crucial decisions to drive community growth and satisfaction. This survey is a valuable tool for large-scale managers seeking to benchmark their community association against a series of key performance indicators in the community association industry, including revenue, expenses, and operational trends.
This project offers a comprehensive snapshot of the large-scale community association sector, providing current, accurate data that deepens our understanding of how these communities operate. Through this survey, large-scale community managers gain exclusive access to a secure benchmarking platform where they can compare their financial and operational metrics with similar communities nationwide. Participants can log in at any time to explore the data and download fully customizable reports in Excel or PowerPoint.
The Foundation for Community Association Research works with community association industry experts to formulate the content and structure of the survey. An outside research firm administers the survey and compiles the data. If you have any questions, please feel free to email us at foundation@caionline.org.
Definition of a large-scale community
For the purpose of this survey, all elements listed below must be met for a community to be considered to be large-scale:
- A single, contiguous community association with an on-site, full time manager
- A minimum of 1,000 units or a minimum of 1,000 acres
- Provides municipal-type services, such as recreation, stormwater management, roadway maintenance, and neighborhood security.
- A minimum annual operating budget of 2 million dollars
