Homeowner Satisfaction Survey
Preferred Places to Call Home: Resident Perspectives on Community Association Living
For the eleventh time in 21 years, the Foundation for Community Association Research partnered with Zogby Analytics to measure resident experiences in homeowners associations, condominiums, and housing cooperatives across the United States. The 2026 Homeowner Satisfaction Survey confirms continued strong resident satisfaction, positive neighbor relationships, confidence in community governance, and growing support for community engagement and long-term planning.
Based on responses from 3,000 residents nationwide, the report explores resident satisfaction, governance, meetings, reserves, homebuying trends, and overall quality of life in community associations. The findings continue one of the industry’s longest-running national benchmark studies, first launched in 2005.
Key findings from the 2026 survey include:
- 86% rate their overall community association experience as positive or neutral
- 82% say their board serves the best interests of the community
- 77% say they get along well with their neighbors
- 75% say their community manager provides value and support
Inside the 2026 Survey
The 2026 Homeowner Satisfaction Survey explores far more than resident satisfaction alone. The latest edition examines community connection, neighborhood relationships, reserve funding awareness, meeting participation, governance, and evolving homeowner expectations.
New findings in this year’s report highlight:
- Strong feelings of belonging and community connection
- Positive neighbor relationships and overall well-being
- Continued support for professional community management
- Growing demand for hybrid and remote meeting participation
- Resident perspectives on reserve funding and long-term planning
- Continued positive perceptions of community association living among homebuyers
First launched in 2005, the survey remains one of the community association industry’s longest-running national benchmark studies, providing valuable trend data and insight into how Americans experience life in community associations.
Homeowner Satisfaction Survey Methodology Statement
For the past 21 years, the Foundation for Community Association Research has conducted a biennial Homeowner Satisfaction Survey to gauge the experiences and opinions of residents living in community associations nationwide. Commissioned by the Foundation, Zogby Analytics has led survey across multiple editions, using consistent methodology and questions over time to benchmark results and track trends year over year.
The 2026 survey, conducted between February 26 and March 14, targeted a broad spectrum of homeowners and condominium association members. A total of 3,000 respondents participated, providing a nationally representative sample with a margin of error of +/- 1.8 percentage points at a 95% confidence level. This rigorous methodology ensures that the data is demographically reflective of the adult population residing in community associations across the U.S.
The survey results offer valuable insights into key aspects of community association living, including resident satisfaction, board engagement, governance practices, and the integration of technology. By using the same set of questions every other year, we are able to benchmark shifts in sentiment and satisfaction, providing a clear picture of how community associations impact quality of life, property values, and neighborhood dynamics over time.
To explore the full findings and see how the results compare to previous years, visit our dashboard or download the full report.
State Snapshot Reports
In addition to the national findings, the 2026 Homeowner Satisfaction Survey included expanded sampling in Arizona, Georgia, and Minnesota. Explore these state-specific snapshots highlighting resident perspectives, governance, property values, and community association living in each state.